The website available at https://lecomptoirandco.fr (hereinafter the “Site”) is published by Le Comptoir & Co (hereinafter “Le Comptoir & Co”).
As Le Comptoir & Co is committed to complying with the rules on personal data protection, the Site has been developed in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter the “GDPR”) and the French Data Protection Act of 6 January 1978 (“Informatique et Libertés”), as amended.
Le Comptoir & Co undertakes to collect your personal data lawfully, fairly and transparently.
This personal data protection policy may be amended or supplemented at any time, in particular to comply with any legislative or regulatory change.
This policy is binding on you as soon as it is published online. Le Comptoir & Co therefore invites you to consult it regularly in order to be aware of any changes.
1. Who is the controller of your personal data on the Site?
The controller of your personal data is Le Comptoir & Co, a French single-shareholder simplified joint-stock company (SASU) with a share capital of €180,000, registered with the Rouen Trade and Companies Register under number 519 209 357, whose registered office is located at 19 rue de la République, 76150 Maromme, France.
2. Which personal data are processed?
In the course of its distance selling activity, Le Comptoir & Co may collect the following personal data:
– Personal data used to identify you: last name, first name, email address, landline number, mobile number, company.
3. Why are your personal data collected?
The processing of personal data is legally based on the performance of a contract, the legal obligations incumbent on our company, its legitimate interests and, where applicable, your consent. Where processing is based on your consent, you have the right to withdraw it at any time.
If you choose not to fill in the fields that are not marked as optional, you may not be able to access some of the Site’s services and Le Comptoir & Co may be unable to respond to your request.
| Legal basis | Purposes |
| Performance of a contract | – Customer relationship management – Shopping cart management – Order fulfilment – Management of withdrawals – Delivery management – Order tracking – Invoicing – Accounting |
| Consent | – Newsletter subscription – Commercial prospecting by email, including targeted prospecting – Transfer of personal data to business partners – Participation in competitions or prize draws – Answering satisfaction surveys – Collection and publication of testimonials and reviews |
| Legitimate interests of Le Comptoir & Co: – getting to know its customers better and offering them offers it considers suited to their interests; – developing its customer base; – securing its Site and protecting its image. | – Statistics, analyses and commercial surveys – Technical prospecting operations (including standardisation, enrichment and deduplication) – Selection of people by profile for loyalty, prospecting, survey, product testing and promotional actions – Transfer, rental or exchange of customer/prospect files – Fraud prevention and account security measures – Management of product reviews and comments – Management of unpaid invoices and disputes |
| Legal obligations | – Handling requests to exercise your rights (right of access, right to object, right to restriction of processing, etc.) – Keeping proof of the consents obtained – Updating prospecting files by the body in charge of the French telephone opt-out list |
4. Who receives your personal data?
Within the limits of their respective duties, personal data are processed by:
- authorised staff of our company;
- external service providers in charge of carrying out the processing of personal data or providing advice and assistance to our company. In this case, Le Comptoir & Co ensures that its contracts with its processors comply with the applicable laws and regulations;
- officers of the court and legal professionals acting in their capacity of legal assistance and representation in the event of a dispute;
- judicial authorities;
- any natural or legal person authorised by an enforceable court decision;
- the body in charge of the French telephone opt-out list;
- business partners of our company, if you have expressly agreed to it;
- the body in charge of the French telephone opt-out list, when your telephone number is collected for commercial prospecting purposes.
5. How long are your personal data kept?
Your personal data are kept for no longer than is necessary for the purposes for which they are processed, and are then deleted.
The main retention periods are as follows:
| Purposes | Retention periods |
| Order fulfilment, deliveries, withdrawals | 5 years from the conclusion of the contract |
| Invoicing | 5 years from the date the invoice is sent |
| Commercial prospecting | 3 years from the last contact |
| Dispute management | Until the legal limitation period has expired. If legal proceedings are brought, data are kept until 5 years after the end of the proceedings (once a decision has become final) |
| Cookies | 6 months |
6. How do the targeted offers we send you work?
You are informed that Le Comptoir & Co may send you personalised offers and information which, in view of the products you have purchased or viewed, Le Comptoir & Co believes may be of interest to you.
You may object to this processing at any time, in accordance with section 8 of this policy.
7. Are your personal data transferred outside the European Union?
Your personal data may be transferred outside the European Union when services are performed by Le Comptoir & Co’s processors. In this case, Le Comptoir & Co ensures that its contracts with them comply with the applicable laws and regulations.
Such transfers are subject to appropriate safeguards to ensure their security. They may be based on an adequacy decision of the European Commission regarding a country’s level of data protection.
In the absence of an adequacy decision, transfers are governed by standard data protection clauses approved by the European Commission.
8. What are your rights?
In accordance with the data protection regulations in force, you have the right to access, rectify and erase your personal data, the right to restrict and to object to processing, the right to data portability, and the right to give instructions regarding the storage, erasure and communication of your personal data after your death.
You may object, free of charge, to the collection and processing of your personal data by www.unjouruneepice.com. You may exercise your rights by writing to Le Comptoir & Co, 8 avenue Paul Delorme, 76120 Le Grand-Quevilly, France. Proof of identity may be requested.
Your request to exercise one of your rights may be refused if it does not meet the conditions set out in this policy or in the applicable regulations. In that case, you will be duly informed.
You are also informed of the existence of the French telephone opt-out list “Bloctel”, on which you can register: https://www.bloctel.gouv.fr/
If you believe that the processing of your data does not comply with the applicable laws and regulations, you have the right to lodge a complaint with the French data protection authority (CNIL): 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07, France.
9. How is the security and confidentiality of your personal data ensured?
Le Comptoir & Co has put protective measures in place to ensure the security and integrity of personal data. Access to these data is restricted to employees who need to know them because of their role. To ensure secure browsing and data transmission over HTTPS, the domain name www.unjouruneepice.com is protected by an SSL certificate. The entire Site, and all the data collected on it, is secured.
10. How can you accept or refuse cookies?
When you browse the Site, cookies may be placed on your device (computer, mobile phone, tablet), subject to the choices you have expressed, which you can change at any time.
A cookie is a small text file containing information about your browsing on a website. Its main purpose is to improve your browsing experience and to make it possible to offer personalised services.
Some of these tracking tools are used only for purposes strictly necessary for the operation of the Site and are therefore exempt from consent, as they are required to guarantee access to the Site and its stable operation. Others require your consent.
On a computer, cookies are managed by your web browser.
These cookies may be session cookies (automatically deleted when you close your browser) or persistent cookies (stored on your device until their expiry date).
You can change your cookie choices at any time by clicking the cookie icon at the bottom left of the Site.
You can also set your browser to accept or reject cookies, either systematically or depending on who issues them, or to notify you when a cookie is about to be stored on your device so that you can accept or refuse it.
Deleting all the cookies used by your browser, including those used by other websites, may cause some settings or information to be altered or lost.
Each browser is configured differently. Please follow your browser publisher’s instructions (links valid at the date this page was last updated):
- Microsoft Edge / Windows: Microsoft support
- Safari: Apple support
- Chrome: Google support
- Opera: Opera help
For more information on the processing of your personal data through cookies, please visit the CNIL website. Our website address is: https://lecomptoirandco.fr.
